From enterprise value creation to customer and operational execution, with Oracle technology mapped at the point it creates value.
Connected vehicles, direct sales models and mobility services are reshaping how brands, dealers and fleet customers interact. We design Oracle CX platforms that connect sales, service and data across the whole ownership lifecycle.
Brands increasingly own the customer relationship and need shared processes with dealers.
Vehicle signals enable proactive service, recalls and new subscription features.
B2B fleets and mobility services need contracts, usage billing and service coordination.
Unified leads, test drives and orders shared between brand and dealers.
Fusion Sales, Unity CDPSee the solution ↗Telemetry-driven service appointments and workshop coordination.
Fusion Service, Field Service, OICSee the solution ↗Leasing, subscriptions and usage-based services billed accurately.
Subscription Management, ERPSee the solution ↗Parts availability and returns across dealer and service networks.
Service LogisticsSee the solution ↗Prospect → opportunity → vehicle
Prospect → opportunity → vehicle. Expand into L2 process, decisions, data and integration ownership.
Configure → order → delivery
Configure → order → delivery. Expand into L2 process, decisions, data and integration ownership.
Vehicle → entitlement → service
Vehicle → entitlement → service. Expand into L2 process, decisions, data and integration ownership.
Diagnosis → parts → debrief
Diagnosis → parts → debrief. Expand into L2 process, decisions, data and integration ownership.
Signals → next vehicle
Signals → next vehicle. Expand into L2 process, decisions, data and integration ownership.
Tell us about your Automotive priorities. A Vytrion architect will show which Oracle CX use cases pay back first, and how to sequence them.