OPERATE
Business Solution

Managed Services

Operate, support and continuously optimize enterprise applications, integrations and cloud services after go-live.

01 / END-TO-END FLOW
01Monitor

Application and integration health

02Support

Incident and request resolution

03Optimize

Performance and process improvement

04Enhance

Continuous functional changes

05Secure

Access, compliance and patching

06Evolve

Quarterly updates and innovation

Our point of view

Go-live is the start of the value curve.

Oracle Cloud changes every quarter and so does the business. Our managed services keep applications stable, adopt new capability on purpose, and keep improving the outcomes the platform was built for.

  1. 01

    Quarterly updates are an opportunity

    We assess each Oracle release for risk and value, test what matters and switch on features that help the business.

  2. 02

    Stability is measured, not assumed

    Integration monitoring, SLAs and proactive health checks prevent incidents rather than reacting to them.

  3. 03

    Small improvements compound

    A steady backlog of enhancements driven by user feedback and data keeps adoption and value rising.

  4. 04

    One team across the stack

    Applications, integrations and data are supported together, so issues are solved end to end.

Where our team goes deep on Managed Services

Oracle CX and ERP application supportQuarterly release impact and regression testingOIC integration monitoringSecurity and role administrationEnhancement and small-change deliveryService desk and SLA managementPerformance and data quality checksContinuous improvement and adoption

Questions we help leaders answer

  • Are we using what we paid for in Oracle Cloud?
  • How do we handle quarterly updates without risk?
  • Who owns our integrations after go-live?
  • How do we keep improving instead of just maintaining?
02 / ORACLE FOUNDATION

Connected applications.

Technology is mapped to the process rather than forcing the process into module boundaries.

OIC ↗Fusion Service ↗

Planning a Managed Services initiative?

Tell us where Managed Services stands in your organisation today. We will show where to start, which Oracle capabilities matter most, and what value to expect first.

Book a conversation