Enterprise agent design needs explicit permissions, approval thresholds, policies, data boundaries, auditability and escalation paths.
An AI agent should not be defined only by what it can do, but by what it is allowed to do.
A useful operating model distinguishes observe, recommend, draft, execute and approve. Human involvement then becomes deliberate rather than an afterthought.
What this changes
Transformation design should connect business process, application ownership, integration, data, AI and measurable outcomes rather than optimizing each technology in isolation.